About Us
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About Us

Our Capability

1.Long Establishment : Established since 21st April, 1986.

2.Fully Equipped with High-end test equipment and repair tools to enable troubleshooting and repair at component level.

3.Advanced Test and Measurement Equipment of various brands and models: Oscilloscopes, Frequency Counters, Spectrum Analyzers, Digital Transmission Analyzers (DTA), Microwave Link Analyzers, Scalar Network Analyzers, Site Masters, Signal Generators, Sweep Oscillators, etc.

4.Test beds to enable full system tests of repaired units under live conditions.

5.Facility for temperature and humidity cycle tests in a climatic chamber. This will be carried out when necessary to further ensure the quality standard of our repairs.

6.Complete Stock of Spare Components

7.Well Experienced and Short Turn-Around Time Our experienced and competent repair engineers and technicians are capable of repairing the Microwave Radio equipment within the shortest possible turn-around time.

Since the establishment of this Repair Workshop, we have carried out more than 18,000 repairs with an average turn-around time of 15 days.

8.Facility area ~5000 sq ft on Ground Floor, expandable to 1st Floor with ~4800 sq ft.

In achieving the above quality objectives, the following quantitative targets have been set :
Prompt, efficient and quality engineering services to achieve zero customer complaints
To achieve the following Repair Turn-around Time :

40% of items sent in to be repaired within 10 calendar days

60% of items sent in to be repaired within 20 calendar days

100% of items sent in to be repaired within 45 calendar days

To achieve quality of repair works such that the returned work due to unsatisfactory repair during the repair warranty period is less than 3%

Our Mission

Our mission is to provide our customers with PROMPT, EFFICIENT and PROFESSIONAL services based upon integrity, sound principles and commitment to highest quality possible.

Our Vision

Our vision is to be the PREMIER engineering service provider for the Telecommunication Industry in GLOBAL market.

Our Quality

To consistently maintain, deliver and continually improve the quality of the products and services to meet customers’ satisfaction and requirement.

We strive to achieve the quality policy by practicing the following quality objectives: 

  • Understand our customers’ requirements and ensuring that they are fulfilled
  • Plan and act cohesively in all our business activities
  • Focus on continual Quality Improvement through implementation of ISO 9002 Quality Management System
  • Adopt the concept of prevention, by Doing It Right First Time, Every Time
  • Strive to continually develop, improve and maintain our resources in order to respond to the changing market demand
  • Teamwork is the essence of success